Salesforce integration
Everything you need to know about our Salesforce integration
- Overview of the Pendula Salesforce app
- Salesforce deployment checklist
- Pendula settings
- Message records within Salesforce
- Activity history
- Managing exceptions with the inbox
- Setting up lightning notifications for Inbox records
- Sending SMS via the console
- How to create templates for the console
- Video: How to manage inbound responses
- Standard Salesforce reports and dashboards