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  1. Pendula
  2. Salesforce integration

Salesforce integration

Everything you need to know about our Salesforce integration

  • Overview of the Pendula Salesforce app
  • Salesforce deployment checklist
  • Pendula settings
  • Message records within Salesforce
  • Activity history
  • Managing exceptions with the inbox
  • Setting up lightning notifications for Inbox records
  • Sending SMS via the console
  • How to create templates for the console
  • Video: How to manage inbound responses
  • Standard Salesforce reports and dashboards
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